Forum Guidelines

Welcome to Hisenseforum.com!

Our forums are a community-driven platform dedicated to assisting users of Hisense products. Whether you’re seeking guidance on optimizing your Hisense settings, troubleshooting issues, or exploring the latest features, our volunteer-powered resource is here to help. Join us to enhance your Hisense experience, share insights, and collaborate with fellow Hisense enthusiasts.

User Expectations

As a community-driven forum, users are encouraged to embody kindness, helpfulness, and respect toward others while assuming positive intentions and striving to contribute positively. Adhering to the Community Code of Conduct, which sets the standard for behavior within the forums, is also important.

Respectful cooperation with forum moderators is essential. They are experienced contributors who provide guidance and intervention when necessary. It’s important to follow any reasonable instructions they provide and to heed any warnings issued.

Contacting the Moderators

If you believe a post requires moderator attention, you can use the ‘Report this topic’ link available on every thread. This will notify moderators, who regularly monitor the queue and address reported issues throughout the day.

For urgent matters or situations extending beyond a single post, users can reach us via the Contact Us page. We encourage users to review the FAQ section before contacting moderators, as it may address common inquiries.

Guidelines

Do not advertise on the support forums

Please refrain from using the support forums as a platform for promoting your own or others’ plugins, themes, websites, or services. Additionally, soliciting payment to improve someone’s website is not permitted. The forums are intended to provide support and assistance to users in need

Do not offer to pay for help

Please refrain from offering payment for services or assistance on the forums. The forums are meant for providing and receiving help without any monetary transactions.

Do not create multiple accounts

Individual users are restricted to a single personal account. However, companies are permitted to register a brand account using a verifiable company email. Creating multiple accounts is prohibited and considered a bannable offense.

We reserve the right to manage the forums to the best of our ability

We reserve the right to manage the forums to the best of our ability, ensuring a friendly and safe environment for all users and developers, including those associated with Hisense. To maintain this environment, topic content may undergo moderation, and users may face access restrictions if deemed appropriate by the moderation team.

While we strive to exercise this authority judiciously, severe violations may result in user suspensions and the removal of posts.

Common reasons for edits or suspensions include, but are not limited to:

  • Violations of the Community Code of Conduct established for Hisense forums.
  • Posting personal information of others, such as email addresses, names, job details, gender, living situations, or locations.
  • Sharing private communication from off-Hisense platforms, including direct messages, emails, support tickets, or other non-public correspondence.
  • Requesting or providing login information for websites.
  • Engaging in harassment, threats, or abuse through any of Hisense’s systems or events.
  • Posting broad questions seeking opinions or topics unrelated to Hisense products or services.
  • Soliciting feedback for a site, theme, or plugin without contributing to the community in other ways.
  • Writing in all capital letters or misusing formatting (e.g., excessive use of bold text).
  • Seeking or threatening legal action, including lawsuits.

Please note that this list is not exhaustive, and each post and interaction is evaluated on its own merits.

In conclusion, thank you for your participation in the forums. Enjoy your time here and make the most of the resources available. Once your query has been addressed satisfactorily, please mark the topic as “Resolved.” Your cooperation is appreciated.