Do you have an old model Hisense TV? Then, your TV may not have certain options in normal settings. The service menu of Hisense TV allows you to access various sets of configurations on your TV apart from the settings menu. By reading this full article, you will learn the exact steps to access the hidden service menu on your Hisense Smart TV.
Note that the Hisense Fire TVs & Hisense XClass TVs (Hisense Xumo TV) don’t have the service menu options.
How to Access Hisense TV Service Menu
Here are the simple steps for accessing the service menu in all Hisense TV models.
On Hisense Android TV
1. Once you turn on your Hisense TV, choose the Settings icon.
2. You should scroll down and select Sound.
3. On the next screen, tap Advanced Settings and choose the Balance option.
4. You must press 1969 or 0532 on your remote to get the letter M on the right corner of your TV screen.
Note! The letter M indicates the Service Mode option.
5. Get the remote and press the Menu or Settings button.
![Press the Settings button](https://i0.wp.com/hisenseforum.com/wp-content/uploads/2024/04/Hisense-TV-Service-Menu.png?resize=210%2C656&ssl=1)
6. Now, you will get the list of service menu options on your TV.
7. If you want to exit the Hisense service menu page, press the Menu button.
On Hisense Google TV
1. Fetch the remote to press the Settings button.
2. Upon selecting it, choose System and tap on About.
3. To proceed further, you need to press certain combinations of buttons on your remote. Hover to press the UP, RIGHT, DOWN, RIGHT, UP, FAST FORWARD three times, REWIND two times, and BACK buttons.
4. On the next screen, you will get the service menu. Here, you can see options like HDMI settings, sound settings, HDR settings, etc, that can’t be found on the normal menu.
![Google TV service menu](https://i0.wp.com/hisenseforum.com/wp-content/uploads/2024/03/Hisense-TV-Service-Menu02.png?resize=788%2C445&ssl=1)
On Hisense Roku TV
Unlike other Hisense Smart TVs, Hisense Roku TV’s service menu is called the Secret Menu. There are various secret menus on the Hisense Roku TV, and each has a separate code to access. Below are the available Hisense Roku TV secret menus and their codes accordingly.
- WiFi Secret Menu: Home (5 times) → Up → Down → Up → Down → Up.
- Network Menu: Right → Left → Right → Left → Right.
- Roku Platform Menu: Home (5 times) → Fast Forward → Pause → Rewind → Pause → Fast Forward.
- Channel Info Menu: Home (3 times) → Up → Left → Right → Left → Right → Left.
- Images & Ads Menu: Up → Right → Down → Left → Up.
- Roku Developer Menu: Home (3 times) → Up (2 times) → Right → Left → Right → Left → Right.
- Roku Antenna Menu: Home (5 times) → Fast Forward → Rewind → Down → Fast Forward.
- HDMI Secret Menu: Home (5 times) → Down → Left → Up (3 times).
- Bitrate Override Menu: Home (5 times) → Rewind (3 times) → Fast Forward (2 times).
- Reboot Menu: Home (5 times) → Up → Rewind (2 times) → Forward (2 times).
- Update & Reset Menu: Home (5 times) → Fast Forward (3 times) → Rewind (2 times).
On Hisense VIDAA TV
1. Upon navigating to the Settings section of Hisense VIDAA TV, pick the Sound Settings option.
2. Tap on Speakers and hit the Balance option to get the remote.
3. On the remote, press the 1969 or 0532 buttons and get the green letter M on your TV screen.
4. Go ahead and press the Menu button. Then, wait a minute to get to the secret menu page.
![Secret Menu page of VIDAA TV](https://i0.wp.com/hisenseforum.com/wp-content/uploads/2024/03/Hisense-TV-Service-Menu03.png?resize=761%2C426&ssl=1)
Finally, you can make use of the available secret menu options on your Hisense VIDAA TV.
The service menu allows you to access various configurations on Hisense Smart TVs. If you happen to see a black screen on Hisense TV, you can access this secret menu and reset the TV.
If you have any queries regarding the service menu, try reaching out to our community forum without any hesitation.